Examples of Questions and Answers

Imaging Solutions

Our check imaging system was installed by our CORE provider, and it has been in place since the introduction of Check 21. We know its time to move up to a next-generation solution, but our CORE provider does not have a full grasp on how a new solution will impact our operations and approach to business. Is it mandatory that we use the CORE's new check imaging products, or can we look elsewhere for a solution that fits us?

We believe that it's best to explore all of your options, and select the solution that best matches your performance expectations. Financial institutions do switch CORE providers, which can result in the de-installation of a check imaging system. It's proven that a solution independent of the CORE offers greater flexibility, a range of options and an ability to perform with different platforms for changing business requirements.

Financial Institution Networks

How do I get the best bang for the buck out of my network infrastructure?

By utilizing server and desktop virtualization, your network becomes an investment that pays you back over a short period of time. No longer does technology have to cost you money. It can save you significant dollars.

My venders are all telling me that I need a SAN. What is a SAN and why/when should I get one?

A SAN is a way of eliminating storage in each individual server. Instead, it is centralized and shared among all servers. You should implement a SAN upon feeling any of these symptoms:

• If you are constantly fighting the “server storage space” battle.

• If you give people storage space, they fill it up right away.

• If you are going virtual and need redundancy.

• If you expect recovery to be very quick and fairly automated.

• If you have the need for "Nearline" restores.

Operations Advisory

We have instituted new technology, but our staff is still using the older manual methods. What kind of support should we seek to make sure that the new technology boosts our staff's productivity and delivers its intended benefits?

Operational workflow analysis is a vital to ensure that your staff is taking full advantage of the investment your institution has made in new technology. It is recommended that you consider bringing in outside expertise, similar to the services that CFC Technology offers, to work with your staff to determine where inefficiencies exist and recommend a plan for improvement. This expertise will offer a fresh perspective compared to one that is based on being immersed in the daily issues and changing of priorities that are common events at all financial institutions.